Privacy Policy

1. Who we are

This Privacy Policy applies to Kanakanjali Jewellers, with its retail showroom at A/51 Barasat Road, Amraboti, Sodepur, North 24 Parganas, West Bengal 700110.

For enquiries, customer support or privacy questions, reach us directly by phone or WhatsApp at +91 70034 59388.

2. Information we collect

We collect only the information needed for your jewellery purchase, custom orders and invoicing:

• Contact details: your name, phone number, email address and home address, for billing and delivery receipts.
• Government identification: PAN or Aadhaar details, strictly where Indian tax law (PMLA) requires them for high-value transactions.
• Custom order specifications: ring sizes, bangle measurements, design preferences and engraving inscriptions.

3. How your information is used

Your information is used only for legitimate retail operations:

• Generating official GST tax invoices and BIS hallmarking guarantee certificates.
• Updating you on the progress of custom making, sizing or repair orders.
• Answering your phone and WhatsApp enquiries about the day’s gold rate and our designs.
• Telling you about seasonal festival offers and discounts, only with your consent.

4. Data security and confidentiality

We never sell, rent or trade your personal information to third-party marketing companies. Customer records and billing copies are stored securely in compliance with the Information Technology Act of India and relevant privacy regulations.

This website has no customer accounts and stores nothing you type. The enquiry form only writes a message in WhatsApp on your own phone; it reaches us when you send it there.

5. Your rights as a customer

You may check the contact details we hold, update your phone number, or ask to be removed from our festive messaging list at any time by calling 70034 59388 or speaking to our manager at the Sodepur showroom.

6. Contact our Sodepur store

If you have any questions about this Privacy Policy, please contact: